»Suggestion about rules guidelines and how staff deals with it

Something must change.

There are many bans and mutes which seem really unfair and unneccessary to me. I understand the staff are humans and can make mistakes sometimes, but what I see every day is too much, it feels unfair to me how some players get treated by some staff.

The point of a warning is to let players know they did something against the rules, so they will not do it again.
The point of a punishment is, for players who either did something really bad, or ignore the warnings.
Correct me if I am wrong.

Let's start with 4 examples before making my point clear. Based on what really happened.
Sorry, I do not have time to screenshot everything that happens but the information I am about to give should be enough.

1. Someone did not know it is not allowed to post a link that is not related to guildcraft. He got muted with no warning. I am sure a warning would be enough to prevent them from repeating it, since he did not know and obviously had no intention to break the rules or do anything bad.
Stop blaming new players for not knowing the rules! They do not get a book with a rules in their inventory to start with, and the signs with rules are not directly at the spawn. If a new player, maybe a young child, who never played on servers before joins, how can we expect him to know he must type /warp rules?

2. Someone is very annoying but gets away with it because he did not break a rule. Then, the person who only says "shut the **** up" gets muted.
The person who sweared got muted because the guidelines tells staff to do it.
Problem: no common sense was used, the victim gets muted and the bad guy gets away with it.

3. Friend asks: on which other server do you play?" answer: <server ip> and then gets banned permanently for "advertising".
I understand why advertising is not allowed but if there was no intention of promoting a server, I think a warning would be enough to prevent them from doing it again. That is the whole point of a punishment, right?

4. Someone got muted for saying n-word. Then, someone who is probably a child or does not understand English well, asks what the word means, and he also got muted 3 days for "racism" (staff: his chat message contains the word so I have to mute him) <- again, no common sense was used. Could have told him what it means with a warning to not mention it again.

My whole point is:
Many unfair bans and mutes happen because some staff members (not saying names for now)
are only looking at the guidelines without considering if it is really necessary and fair to ban or mute.
Punishments should be there for bad people. Not for the innocent who by accident did not know something.

I'm asking xph and the headadmins, first of all update the rules and guidelines, also tell your staff team to use more common sense. Because I think they are too scared of differing from the guidelines a little.

No offense to the staff team I believe you are just trying to do your job.
But I'm telling you all stop being so scared to differ from the guidelines a bit the guidelines are not everything the guidelines are not made for every situation that happens, common sense is always required.

 

You've got a point.

Yeah this really happened to me when I was staff, I really felt the pressure because staff made everyone feel like if we don't do our jobs right, we would just get demoted. But in the end of the day, we don't get paid, and even if we did everyone makes mistakes even at real life jobs.

I can add a couple of weird shit to this list like:

• Why can't an HA have more previledges to do simple shit like restart a server when a plugin breaks. This happened last night, we had to rely on xph waking up for him to restart the server because Lord couldn't do it, most likely because he has no actual admin previledges. I understand that you need to protect the server due to staff being fake and leaking private shit but you need to trust your staff more.
• Being muted for cleaning my KB (I said "asdasdasd" and got muted for 3h). This is just dumb, sure I flooded but a mute wasn't needed. Staff follow guidelines blindly, strickly and "dumbly".
• Also, why can (much higher) staff break rules but normal players can't? Why does this "server" have different rules for different people?
• Why doesnt xph have 100% access to the server if axed doesnt put the time and effort to it? I understand that axed doesn't care about the server anymore, sure it's 100% fine and I speak by the community but why is he greedy and doesnt give everything to xph*******?

The only thing holding this server is its community, which is also falling apart.
At the end of the day, xph (including other staff) will see this, discard it and move on like nothing is wrong. So why even bother?

 

I agree with all your points except point 3, the player should know better than to write the ip of a different server on the server he’s on, but I do agree with all your points especially the ones related to some staff not using common sense in their mutes and bans. Never liked you lonely, but you made good points dude.

 

Actually it was some kind of network issue, I can normally restart the server but something was up with the network, causing both survivals and skyblock to go down. Seems its only a 1.16 server thing

 

Aint u the guy who talks to 9 year olds? YES SIRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR

 

yes sir thats the one

 

(Do not think highly of my opinion(s) because I’m included in the staff team! Players tend to do that completely forgetting that I’m also a normal player too)

1. Ignorance of the rules does not keep the player from being punished/warned. If so, all players will just use the bullsh*t excuse after getting muted or banned “I didn’t know that was against the rules” and think they’re off the hook just like that. You’re not wrong but you need to also think about the downsides to stuff.

2. The player can easily be ignored via the purpose behind /ignore. Swearing at a player offensively is not okay no matter the circumstances. If the player swears at you or gives threats that aren’t very friendly you can easily report it and ignore the player until a staff member comes to deal with it. Swearing at someone for small stuff like “You suck at minecraft” or “You’re such a baby” etc... isnt okay, no matter how annoying it is. Just use /ignore.

3. Giving the server’s ip is completely unnecessary. After giving the name of the server, thats more than enough info to find the server and if its a private server, use a platform other than a different Minecraft server. Even if it has no intention of advertising, that doesn’t stop players from curiously looking and guess what happens if he likes that server better.... -1 player for guildcraft and +1 player for the IP that player just sent.

4. Most likely if someone knows the n word, that means they know the meaning behind it and they know what they’re doing. If they don’t know, making an unmute appeal is always an option. It’s 3 days... not 50 years and private/party chatting is still allowed during those 3 days. After those 3 days, they’ll know not to say that word again.

Also my opinion with the staff guidelines and how staff follow them:

Yes, staff are required to follow the guidelines but at the same time, staff can be very merciful time to time. Some examples of this is that I noticed that players will get warned multiple times for the same reason instead of getting muted after 1 warn. Also many staff tend to verbally warn instead of punish due to the fact they obviously know it was a mistake and and are just keeping them from taking it a step further and actually getting punished. There was a couple staff that even let players get away with swearing at others cause they know its all jokes and no one is being offended. But the guidelines are sometimes bent and not followed exactly depending on the situation. But like I said before, Unmute and Unban appeals are always an option if you truly feel like a staff’s punishment is wrong and would like to be unpunished.

If you disagree or have anything to add on to what I have stated, please let me know!

Kind Regards,
Cookie

 

Basically I agree with everything. GuildCraft staff nowadays are comparable to the Syrian (abuses human rights for no reasons) and North Korean (more draconian restrictions on almost everything) governments (and to a lesser extent Trump's government) just for being overly toxic and abusive. NickyFromNL is sensitive since he insulted me and gave excuses when he got called toxic.

 

I understand you don't like me but this thread is not the right place for insults!

1. You are right but there should be a difference between new and old players if they claim to not know a rule.
2. Good point
3. I understand there is a punishmemt for taking away players (friends) but a permanent ban, in some cases, is too much.
4. In 3. You mentioned about -1 player.
What I have seen is someone ask what the word means, so he did not know, so we cannot accuse him of "racism", he would probably not have said it if he knew. He still got muted for 3 days where a warning would be enough. This new player never came back online after he got muted. -1 player.

Yes, some staff do their job very well. But not all of them.

Let's not start drama or insult specific people here. This thread is not a staff report.

 

Instead of reporting u to staff I shall be calling the FBI

 

Are you really saying that no other server mutes people who say the n word lmao

 

My post is not related to other servers.
Also you are not getting my point. Read my whole post before answering.

 

It's easy to bullshit your way out of it by saying you don't speak english. And your post SHOULD relate to other servers or you're just asking for something that's not accepted anywhere.

 

Again you didnt get my point.
Yes racism must be punished always.
But asking what the word means because you don't know it, how.is that racism?

 

Ah yes i’m toxic af and ah yes I definitely insult players.

 

Oh yea I forgot that one

 

Hey @_lonelyWolf,

thanks for making this post. Let me comment on some stuff.

Technically you're right here. This also applies for old players though. If an old player who already has like one or even more warns spams the chat, we're not gonna warn him for obvious reasons.

In this case, it's obviously the fault of the player who said "Shut the **** up". If someone is annoys you in public or private chat, feel free to /ignore them. Swearing at them is not gonna solve the problem. That also applies in other scenarios. If someone advertises and you say "Shut the **** up you retard no one wants to play on your server", they'll get a permanent ban and you will get a mute for swearing / harassing players severity 2. This is pretty simple as your "Shut the **** up" comment would be unnecessary.

I respect your opinion on the link advertisement including just putting a warn for it first, but this is a clear no. Server IP's are not youtube links for example. The reason on why we're not gonna warn for this first is pretty obvious, I guess.


Hey @WAR Corporation,

It depends on the situation and on plenty of other stuff. Giving some person who knows what they're doing permissions is something different from giving them to someone who is not that experienced with it and might break stuff due to improvising in certain situations. I'm not saying that @Lord_Kaioshin is unexperienced but I think he agrees if I say that there is still some stuff to learn. We will look into this a bit more though.

For that you would have to provide examples with proof in my discord DM's please. Otherwise it's hard to understand what exactly you're talking about.

It's not aXed being greedy, it's aXed not responding and mainly not being able or not exactly knowing how to transfer certain stuff. I'm not gonna go in detail but it's kind of a different situation.