»Cant join any server!

Discussion in 'Help related questions' started by XwhiteRay, Jul 28, 2018.

  1. XwhiteRay

    XwhiteRay Newbie Member

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    when i try to connect to any server I got sending back to the lobby. any help?
     
    #1
  2. iOwnYou_

    iOwnYou_ Quick Digit Member

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    Hello Kind Sir You might be banned, or maybe the servers you are trying to join are down, however try again in a few minutes, if the problem isn't gone please consider messaging one of our staff team!
    -iOwnYou
    @XwhiteRay
     
    #2
  3. XwhiteRay

    XwhiteRay Newbie Member

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    i had try to restart my pc, router/ using another account and its still the same. I just keep sending to lobby.
    --- Double Post Merged, Jul 28, 2018, Original Post Date: Jul 28, 2018 ---
    @iOwnYou_ how I contact any staff btw?
     
    #3
  4. iOwnYou_

    iOwnYou_ Quick Digit Member

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  5. Xeph

    Xeph Big Mood Member

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    Hello @XwhiteRay,
    You haven't really provided much information about why you cannot login - here's several issues which could potentially help.

    Banned:
    You could be banned but not ip banned, hence why you can go into the lobby and fly around but cannot go to the servers. If this is the case, please provide your IGN you use to play on GuildCraft to see if you're potentially banned - if this is the case you must make an un-ban request here: https://www.guildcraft.org/forums/unban-unmute-requests.16/

    Connection Problems:
    GuildCraft has also been suffering lately due to bot attacks, so when you join the lobby and press the compass - it's extremely laggy! Try using /server <server name> to connect to a server quicker.

    If you're currently using play.guildcraft.org's ip, try using play.guildcraft.nl to see if the connection is stronger or weaker. This could potentially help.

    It'd help if you could tell us your IGN, and a picture of what you currently see in the lobby.

    I'll leave this thread open for your response.

    ~ xeph xo
     
    #5
    • Informative Informative x 2
  6. iOwnYou_

    iOwnYou_ Quick Digit Member

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    he is probably banned, cause i can join without any problem! Thank you for time!
     
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  7. HonLour

    HonLour Honorary Poster Member

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    He can enter the server lobby, which means he's not banned .
    @XwhiteRay It's probably due to your internet.
     
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  8. iOwnYou_

    iOwnYou_ Quick Digit Member

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    When You're banned you still can join the lobby however the ban manager is your friend
     
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  9. HonLour

    HonLour Honorary Poster Member

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    Well, stay in the lobby then.
     
    #9
  10. iOwnYou_

    iOwnYou_ Quick Digit Member

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    fair enough
     
    #10
  11. XwhiteRay

    XwhiteRay Newbie Member

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    tomorrow when I cant join any server, try to use my account in another pc and its working fine, I can join back to any server. but when I use my pc it wont go to any server. I think its my pc, not my ip why? idk have try using another wifi(to get anoter ip) but still cant join any server using my pc, so I left it be knowing I not getting any banned. and now I try loggin using my pc it successfully connect to anyserver normaly. thx for any possibilities all.
     
    #11
  12. iOwnYou_

    iOwnYou_ Quick Digit Member

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    you're probably banned
     
    #12
  13. Xeph

    Xeph Big Mood Member

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    Please provide a screenshot (ALT + PRNT SCRN) of what you see, and provide your in game name so I can check if you are banned.

    ~ xeph xo
     
    #13

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