»Staff Maturity, and Conduct

Hello guys i am here to appeal to the staff team to be a bit more mature and polite to players ESPECIALLY in discords.

1) Some staffs are using inappropriate names that are a bit explicit. As a suggestion maybe require staff to atleast include their ign in their discord nickname so players can be up to date with name changes and contact staff easier.

2) Overall Conduct of staff is slacking, some staffs are being way to hostile towards players. It should not matter if the player is toxic or a hacker they should be treated with respect and maybe they will treat you respect. But if you do act in an orderly manner and they continue to harass you or other members, a mute or ban would be justified. However what i see often is that staff are retaliating in a bad or rude way then the player does the same and still gets punished. In my opinion this is not a justified punishment.

3) Maturity some staff need to stop playing around and do their job as i believe that is the reason you may have been chosen to be staff. Many times i see staff doing silly and incompetent things which is a total waste of their time online which could be used to help players. For example some staff are ‘playing around’ and abusing their powers. This should no longer be acceptable and should be punished. As i see this far too many times whether its making false threads as a joke or playing around in game. You can do that stuff in single player or a realm.
Here is an example of a staff abusing his powers ‘as a joke’
I understand you are doing this ‘as a joke’ but you are setting a bad example for new staff members as they may end up doing the same thing ‘as a joke’ then the cycle would endlessly continue.

I hope you understand what i am trying to say.

Do you agree?

 

Get ready for the staff team to attack you, goodluck

 

Hey,

I respect your POV. I do. But we all like to mess around from time to time. Even if we are playing around, we're there, we're online ready to help the players if they need us.

Let me point out that what you just said, applies for players as well. I see tons of players either: Messaging Staff with useless stuff. They report themselves for some kind of hack. Report a staff member for "bug-exploit" for example. And I can very well provide you proof of this (Even tho I have to check my logs)

Having a bit of fun from time is harmless and it causes no trouble between the players and the Staff Team. Let me also point out that abusing this kind of "jokes" is punishable, don't think that we ignore every single action of a Staff Member just because he's an Admin/Mod.

If you, someday, get staff, you will understand what Im saying and you will probably abuse a bit as well

Kind regards,
~Troz

/ I'll leave it unlocked for now

 

Thanks for unlocking my thread

--- Double Post Merged, Jan 15, 2018, Original Post Date: Jan 15, 2018 ---

Staffs should be able to handle the all the reports false or not that is not an excuse for using an unreasonable name

 

What do you mean false reports? Im telling they report themselves. For example:

[HelpOp] rewardedcarton: rewardedcarton has been reported for Killaura

And what I mean by reporting staff, I mean reporting them in-game, while they are in front of that Staff Member

We deal with all the reports fairly. But if we're not allowed to mess around for a bit, then players should not be allowed to "joke" with reports. Thats what Im trying to say

 

There are discord tags for a reason, if you didn’t notice, staff members are allowed to have a tag infront of their usernames, usually it will state the server that he is staff on, and if you are active on the server, you will more or less know who is it.

I do agree that staffs can be a little weird on discord, however, if you feel that a staff member crossed the line to the point where it sounds like the staff is provoking/harassing a player, you can always take a screenshot and hand it to a higher staff member. I do believe that rules are to be followed no matter you are a staff member or a normal player.

 

2) Overall Conduct of staff is slacking, some staffs are being way to hostile towards players. It should not matter if the player is toxic or a hacker they should be treated with respect and maybe they will treat you respect. But if you do act in an orderly manner and they continue to harass you or other members, a mute or ban would be justified. However what i see often is that staff are retaliating in a bad or rude way then the player does the same and still gets punished. In my opinion this is not a justified punishment.
Agreed

 

Staff do punish for that... I have seen helpop abuse bans many times

--- Double Post Merged, Jan 16, 2018, Original Post Date: Jan 16, 2018 ---

Ok so first off i was meant for new players. They may not know who the staff with the user name ‘Penis123’ is.

Also most cases any time a player reports a staff member they get instantly shut down this should be stopped as most players continue to foght for there justice and get banned for spam etc or loose confidence.

 

100% True lol the impact of the admins is coming you need to brace for impact its like you are in a plane and its gonna crash.

 

Tbh, I kinda agree with you on some points but I dont want to point out some of the cons in the post, bec I dont want 3 members to attack me with a three thousand word essay of how I am wrong in a hundred way.
Jesus people, its like we have multiple Vojkea's in here. Just BAM. 3000 word essay of how you are wrong in every way possible.

 

Hi SillisMain and all members in general,

I agree with your point about staff members using inappropriate names, sometimes going pass the limit. I used to use such names as well on discord, so I'm not going to deny it. Though I've changed it, but the problem still remains. About staff being required to have their discord name being the same as their ingame name is not really fair if you think about it. I know plenty of members that have totally different names, not to say some of them are quite inappropriate. I know that staff members should set a standard, but we deserve some freedom as well, perhaps you can message us asking for our names, or start by messaging the staff members whose names appear as normal and ask them to tell you the real names of those individuals that have completely different names. Most of the time they'll know, as we're constantly talking in the staff discord, so we have a pretty good idea of who is who.

I 100% agree with you on staff members having to act fairly and respectfully to every single player. Over time, I've realized that it doesn't matter if the player is new or has been playing longer than you, or has donated 100's of dollars or absolutely nothing. A player is a person, so we all know the phrase "Treat others how you want to be treated". Well the reason the staff team gets some hate is because we're not always treating the players correctly, though this doesn't mean every player is some sort of saint that has done nothing wrong. I think both players and staff should cooperate with each other, instead of antagonizing whenever possible. There's work to be done regarding the punishments against players, there needs to be more communication between players and staff when a punishment is given, because if we mute like robots, and the player is new to server, then we're not making it any better, in fact it's probably staying the same, since the new person probably has no clue why he/she got punished. This applies to older players as well, as I know some that have never bothered to check the rules, and it's not their fault. We all make mistakes, and we all deserve second chances, but staff must tell players why they were punished, and not just leave them with a 24 hour mute with a 1 word reason, like "Swearing".

Now your last point talks about staff playing around and not doing their jobs, personally my favorite part of your thread. You're right, in part. Think about it for a second, imagine you were a staff member, doesn't have to be here on GC, it can be anywhere. Well, you see some of your good friends that are members playing a game of lets say, skywars. They ask you to come join them, and you are not busy, or you've been helping members for a while and need a break, most would take a break and have some fun. It's similar to what you've been seeing from staff, or at least I believe it is. Though I do agree that sometimes, there's a lot of people on one server asking questions, reporting, etc. While players are doing this, I've seen cases of staff not doing anything, and I'm guilty of this myself. There's been times when I just choose to fool around and not do anything, but I realize how much this affects your and everyone else's experience, and ultimately hurts the server. Regarding staff members "abusing their powers", I see where you're coming from. Lately, I've noticed multiple videos showing up about staff members supposedly trolling each other, and it's beginning to cross the line, so I don't blame you or anyone else for being disappointed and concerned. It's about time things get under control, because soon enough, regular players will begin to be affect, when some "trolling" incident is not able to be contained.

I'm so sorry for writing an English essay right here, but I've seen a lot of threads regarding this, and I've been somewhat in the shadows for these past couple of weeks, observing how things are going on GC, and it's about time I give my opinion on some areas. Hopefully this contributes to your concern in a positive manner. To anybody else reading this, sorry if this offended you in anyway, but I'm just giving out my opinion like everyone else has been doing. I'll probably get some hate, but it's part of life, what you can you do.

Fercruz13

Tldr: I agree with you.

 

Hi,
That's why in every server there is a Head Admin who manages the whole team, they keep them on track and handles all misconduct for both sides, staff team and the players. For acceptable reasons, we do not tolerate any forms of misconduct of power and behavior at all cost, it's either we give them a warn or reprimand them, depends on their offense. However, I also believe that we all have our flaws, as a player and as a staff, human error is normal, also some context in game might be rude, because context of a written phrase can be changed depending on how you read it. It can be rude when it's not. Somehow, I repeat, we do not tolerate such actions that's why we have the report forums section, and reprimanding players and staff is present and being implemented still.

Thank you for a honest open letter/feedback. The staff team is doing their best on their jobs, so I don't have any complains about them, but with this we'll make sure we'll work on improvements.

Regards.

 

Ok i understand but can’t they just use a nickname on guildcraft discord?

 

Question - Who is anni's ha?

 

I agree with you on almost the whole thing, however when staff people are gonna play and people are getting annoyed by it and thinking they are abusing or any kind that the Admin or mod is behaving I think we have to pull a line somewhere what is tolerated for a staff member to play and what is not because I am pretty annoyed when Minhaz is flying around my base and tping us from place to place I am sorry Minhaz but that is pretty annoying I hope we can pull a line somewhere

Also, I think Melon and Stlee should look into the staff team and kick the rotten potatoes out of it in my eyes we have certain staff members who are or inexperienced, not doing their job right, don't know what staffing is, or abusing. Its just my opinion H-Admins but I suggest look into your staff team and maybe kick or demote to lower ranks

 

That's what we do, somehow if there's no report nothing will be done. Head Admins try their best to monitor the staff team somehow we can't observe them 24/7, especially because of timezone issues, so if any abuse made, record and report, and after that we decide what we need to do. Thus, staff members have their right to play as well, but I know that they are aware of prioritizing their jobs as a staff, so when needed they'll stop playing and make sure they reprimand rule breakers for you guys. It's not easy to just watch players for the whole day, they can play as long as they do their jobs. That's what they ought to do after getting accepted for the position. Regards.

 

That's not what I mentioned I said I am cool that they play but there has to be a line in playing I will give you an example.
Bunny is player admin or something he is playing and he got killed in a trap and he is burning the guy (what is common on faction servers) to the ground if he starts swearing it is against the rule but if he is being professional and burning the guy through the ground in my eyes that is not allowed I am not saying I see staff players do that but I am saying it is pretty annoying when staff members are playing and pretending as players ofc they can play but not like real players. And if the duty calls ofc they will be staff in a millisecond but that's not the problem the problem is when they are playing and an enemy got killed by a hacker the motivation to help the kid is lower then if it was not an enemy

 

Melon333 will be Anni's H-A until a new one has been appointed