»Unban requests and support tickets getting ignored?

Discussion in 'Off-Topic' started by hugiboy112, Dec 18, 2017.

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  1. hugiboy112

    hugiboy112 Quick Digit Member

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    Hey guys,

    It may be just me but I have filed three support tickets for a wrong payment that haven't been replied to and an unban request which did not get a response of any kind either. Any idea how I can contact aXed in the right way to ask him to take a look at it because I have waited a week and nothing has been done still. Also directly contacted some admins but they ignored me as well, leave me some comment if you've experienced something the same.
     
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  2. _Menno

    _Menno Enthusiast Member

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    cheater.
     
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  3. Troz_Skills

    Troz_Skills Forum Veteran Member

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    Hey,

    About the Support Ticket: Support Tickets usually take awhile to get a response, cause very few Staff have access to them.

    About the Unban Request: Only the Admin that banned you is allowed to unban you (unless we're directed by an H-A to unban) and if that Admin is busy in any possible way, it may take some time to get an answer

    + It's really hard to contact aXed directly, but he will probably see your support ticket soon. Either him or @Rabascm

    Hope that answered your questions,
    ~Troz
     
    Last edited: Dec 19, 2017
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  4. hugiboy112

    hugiboy112 Quick Digit Member

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    Thank you :D
     
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  5. Troz_Skills

    Troz_Skills Forum Veteran Member

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    Answer has been given.

    //locked
    ~Troz
     
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