»Unable to login

Discussion in 'Lobby' started by KatrinaLightning, Apr 8, 2017.

  1. KatrinaLightning

    KatrinaLightning Journeyman Member

    Messages:
    26
    Ratings:
    +12 / -0
    Hello,

    Bug type: Unable to login
    Server: Lobby
    Date and Time: April 8th 2017, 6:28AM EDT
    Visual Info: The best I can provide, typical wrong password screens.

    I have not changed my password since I started (Granted I probably should have) so I'm beginning to fear that my account was possibly hacked.

    -KatrinaLightning
     

    Attached Files:

    KatrinaLightning, Apr 8, 2017
    #1
  2. Thekillermatic

    Thekillermatic Head-admin | Eggwars Member

    Messages:
    3,090
    Ratings:
    +5,538 / -0
    Hey, Katrina!

    You can request a password reset at https://www.guildcraft.org/support/ so Head-admins+ can reset it.
     
    Thekillermatic, Apr 8, 2017
    #2
  3. Setsori

    Setsori Enthusiast Member

    Messages:
    139
    Ratings:
    +54 / -0
    If resetting your password doesn't work, try sending a support ticket in and explain what happened
     
    Setsori, Apr 20, 2017
    #3

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